Who are you? What
is a “Computer Doctor”?
Those are very good questions. A computer doctor
is someone with computer savvy, experience and a genuine desire
to help people. I have to tools and techniques necessary to relieve
the trauma of owning a computer. In addition to relieving your trauma,
I can fix your computer as well.
I need a computer consultant or a technician.
You know, a “geek”. Are
you a geek?
Ahem. Well, let’s put it this way – in addition to having over a
decade and a half of experience in computer consulting (which is a
century in PC years), I’m also a 3rd Degree black belt who’s trained police
officers in weapon disarms and restraint tactics. Is that someone you really
wanna call a “geek”?
There is a clear distinction
that you can make between a good computer consultant and a ‘geek’, ‘dweeb’,
etc. You see, there are many people who are superb with computers, but
not all of
them are good with people. Technical prowess does not a good consultant
make. If you’ve ever had a “computer guy” do some important work for you … and
then disappear or not respond when you were in trouble ... you know what
I mean. A
good computer consultant places emphasis on people. Here’s the
simple answer:
There are a lot of people who know computers,
but don’t know their business and don’t understand people. I’m a damned
good businessman who genuinely cares about you as a client. I also
happen to know a hell of a
lot about computers.
OK, but what makes you a “doctor”?
Actually, people just like yourself
made me a computer doctor. When I first started helping people with their
computer needs,
they referred me to others – often by personal introduction. How do you
introduce the guy who does stuff that you need done, but you don’t understand
and really don’t want to know too much about? (I call them “political lobbyists”,
but that’s
a whole different story.)
After watching too many clients befuddled for
an adequate description, I sat down and thought ‘Well, what am
I? What do I do?’ Upon long
consideration, I came up with the following description:
I help
people who need help. They come to me with a problem and I figure
out a way to
fix it and make
sure they have what they need to keep it from happening again.
If the client prefers, I go to them to tend to their needs in the
comfort of their own
home or office. Quit often, I listen and help ease the tension
and stress that can
be associated with such problems. It’s more than fixing up broken
parts – it’s
about helping people.
Now, you tell me – doesn’t that sound like
what you look for in a good doctor?
So, what is your specialty? How can
you help me?
Well,
what level of help do you need? Training? Upgrades or repairs?
Web design or Internet marketing? I have a broad range of expertise
and skills. More importantly, I’m
here to help with your problems and your needs.